Transform Your B2B Ordering with
Microsoft Dynamics 365 Business Central

The BC Customer Portal is an enterprise-grade, cloud-native customer self-service platform that connects indirectly to your Business Central ERP. Empower your customers to place orders, track deliveries, and manage their account online — while reducing admin overhead and improving accuracy.

BC Customer Portal

BC Customer Portal – Product Overview

The BC Customer Portal is a secure web application that provides your customers with controlled, indirect access to Microsoft Dynamics 365 Business Central.

Customers can place repeat and scheduled orders, view live pricing and stock availability, track shipments, download invoices and statements, and manage their account all without relying on emails, phone calls, or manual order processing.

Is This Built for Your Business?

Manufacturers

Enable distributors and trade customers to place orders directly against live stock,
pricing, and lead times — reducing errors and speeding up fulfilment.

Wholesale Distributors

Give retailers a modern self-service portal for ordering, re-ordering,
and account management — fully synced with Business Central.

Food & Beverage

Ideal for chilled and frozen distribution, supporting frequent repeat orders,
delivery schedules, and real-time availability.

Business Central Users

Designed specifically for organisations already running Business Central
that want to extend ERP functionality to customers.

What the BC Customer Portal Delivers

  • Secure customer login with role-based access
  • Live product catalogue synced with Business Central
  • Order placement, re-ordering, and order history
  • Shipment tracking and delivery visibility
  • Invoice, statement, and document downloads
  • Reduced admin workload and fewer ordering errors

All data remains within your Business Central environment the portal simply provides
a modern, user-friendly interface for your customers.

* Some features to be released later in 2026

Our Services

Develop

We design and build customer-facing portals that integrate seamlessly with Microsoft Dynamics 365 Business Central,
tailored to your B2B ordering processes and customer requirements.

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Implement

We handle configuration, integration, and deployment — ensuring pricing rules,
products, customers, and workflows align perfectly with your Business Central environment.

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Support

From onboarding and training to ongoing support and enhancements,
we ensure your portal continues to deliver value as your business evolves.

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Why Us?

We specialise in Microsoft Dynamics 365 Business Central and understand the realities of B2B ordering from complex pricing structures to repeat orders and operational efficiency.

Our approach is consultative and practical. We don’t push generic solutions; we take time to understand your processes and deliver a portal that genuinely reduces admin, improves accuracy, and enhances customer experience.

Frequently Asked Questions

No — it extends Business Central. The portal provides customers with secure, self-service access for ordering and account management,
while all data and processing remains within your Business Central environment.

It’s ideal for manufacturers, wholesale distributors, and food & beverage distributors (including chilled/frozen ordering) that sell B2B
and want to reduce manual ordering while improving customer experience.

Yes. The portal can show customer-specific pricing and product availability, along with order history, invoices/statements, and account details —
all aligned with the rules and data in Business Central.

Absolutely. It’s designed for frequent re-ordering, repeat baskets, and streamlined checkout — perfect for trade customers and distribution models.

Yes. Access is controlled through secure logins and permissions, so customers only see what they are allowed to see.
We can also align roles and access levels to your internal processes.

Contact us to arrange a demo and a short discovery call. We’ll review your Business Central setup, your customer ordering process,
and confirm the best implementation approach.